Major Technology Redevelopment Project Complete

Our technology infrastructure is a critical component to the services we deliver to our network. After careful evaluation, it was decided that a complete overhaul was needed to ensure the stability and evolution of our systems moving forward and provide an overall enhanced user experience.

Social Current is pleased to announce the completion of its technology redevelopment project. This was a major undertaking and requiring significant financial investment, with the project spanning 14 months of planning and development to evaluate all business processes and rebuild everything from the ground up – from intake to invoicing to site visits to accreditation – and everything in between. As is often the case with these types of initiatives, a significant amount of work took place on the back end and while not directly visible, is foundational to the changes you will notice.

Your ongoing feedback has been critical to the success of this project, and we have listened to the pain points to streamline processes and increase usability. A few key enhancements include streamlining the entire accreditation process, discontinuing the use of Box for materials submission allowing for direct uploads of materials, updating schedulers to enhance the intake process for organizations beginning the accreditation process, and creating an integrated and seamless experience across all Social Current portals and for event registration.

Our work does not stop here, and we continue to invest in and improve our systems to ensure an optimal user experience. We will continue to solicit user feedback as you begin to utilize the new portals.

Questions?
Organizations that are in-process for COA Accreditation should view the FAQ section in the MyCOA portal or contact their accreditation coordinator. All other organizations should email our helpdesk.

If you have questions regarding the new MyCOA portal, please visit the FAQs Guide.