Performance and Quality Improvement (PQI)

This performance and quality improvement (PQI) training is designed to help organizations pursuing COA Accreditation develop a comprehensive approach to a quality improvement process that will advance an efficient and effective service delivery system and enhance organizational capacity to deliver quality services. This training will demonstrate how quality improvement is a catalyst for successful achievement of strategic goals and program outcomes.

COA Accreditation is offered as a service of Social Current. Learn more about COA Accreditation and how to get started online.

Takeaways

• What it means to be outcomes focused
• How to develop strong outcome statements
• How to use logic models to outline program goals and client outcomes
• Main components of a PQI process

Who Should Participate

• Organization primary contacts
• Senior leaders at organizations seeking COA Accreditation
• Other staff involved in an organization’s accreditation process