Applying Trauma-Informed Principles for Quality Improvement Buy-In

Ask a room of human services professionals if data is important, and everyone will raise their hand. Ask that same room to sit down and analyze the data while brainstorming ways to improve, and you’ll likely get a less enthusiastic response.

That’s because most of us have been scarred by data’s punitive consequences and people who have weaponized it to advance their own agenda.

This session with Social Current Strategic Industry Partner CCNY Inc., will focus on the obstacles to data-driven culture and how your quality improvement teams can use trauma-informed principles to turn the tide. Harnessing the concepts of safety, choice, collaboration, trustworthiness, and empowerment will turn your quality improvement teams from “the scary data people” to “the best friends who help drive better outcomes.”

This session will cover the reasons trauma-informed principles will be effective, how to put those principles into action, and how to maintain steady progress. You’ll hear from both perspectives of the quality improvement team as well as clinical management.

Takeaways

• The challenges that keep quality improvement teams from thriving
• The importance of applying trauma-informed tactics to data and quality improvement
• Practical scenarios to apply trauma-informed principles for effectiveness

Who Should Participate

Anyone responsible for organizational outcomes in quality