Performance and Quality Improvement (PQI)

This performance and quality improvement (PQI) training is designed to help organizations pursuing COA Accreditation develop a comprehensive approach to a quality improvement process that will advance an efficient and effective service delivery system and enhance organizational capacity to deliver quality services. This training covers logic models and outcome statements, as well as demonstrating how quality improvement is a catalyst for successful achievement of strategic goals and program outcomes.

COA Accreditation is offered as a service of Social Current. Learn more about COA Accreditation and how to get started online.

Takeaways

• What it means to be outcomes focused
• How to develop strong outcome statements
• How to use logic models to outline program goals and client outcomes
• Main components of a PQI process

Who Should Participate

• Staff at organizations pursuing first-time accreditation and new primary contacts
• PQI directors, coordinators, and staff with PQI responsibilities
• Those needing assistance to create a PQI program
• Other staff involved in an organization’s accreditation process