Leaders and managers need to engage in both change management (process focus) and change leadership (people focus) to intentionally lead others and drive results during times of change. This workshop focuses on how to successfully lead change by applying three essential skills: Communication, collaboration, and commitment.
The Intensive Accreditation Training (IAT) is designed to prepare new and incoming
organizations to get the most out of their COA Accreditation experience.
This performance and quality improvement (PQI) training is designed to help organizations pursuing COA Accreditation develop a comprehensive approach to a quality improvement process that will advance an efficient and effective service delivery system and enhance organizational capacity to deliver quality services.
